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Management Skills
October 20, 2022

10 Practical Ways to Improve Service Management Skills

As a service manager, you must know the various obstacles preventing you from providing outstanding customer service. By recognizing these obstacles and identifying ways to overcome them, you will be able to provide exceptional service. Read on to learn more about these obstacles and how to solve them. A customer service philosophy can be a […]

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Service Management
October 5, 2022

The Importance of Knowledge Management to a Growing Business

Knowledge management is a critical component of the success of your business. Without proper knowledge management, you risk the loss of millions of dollars. Unshared knowledge costs Fortune 500 companies $35 million per year. You need the right technology to manage and share your knowledge. The right technologies will enable you to share, manage, and […]

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Business Leaders
September 19, 2022

Energizing Professional Development in the Workforce

There are several important ways to boost professional development in your organization. These include investing in mentorship, creating a program that works for everyone, and creating stretch assignments. These are all essential steps to make if you’re serious about growing your organization. And these steps can help you boost your company’s productivity and retention rate. […]

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Paul Delacourt presents the University of Chicago MSTRM program
September 8, 2022

Management Skills for the 21st Century

The 21st century requires many skills that we didn’t have in the 20th century, and leadership skills are no exception. These skills include collaboration, cultural diversity, and ambiguity management. They are essential in today’s workforce, which consists of highly specialized employees. In order to succeed, you need to be able to work with these people […]

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Lead With Your Expertise, Not Your Services - Paul Delacourt
August 29, 2022

Lead With Your Expertise, Not Your Services

To build trust, lead with your expertise. Use content marketing to demonstrate your knowledge and expertise. It will also help you grow your business. Deanna is a content marketing manager at Cleverific. She lives in the country just outside the capital with her two dogs. Building trust with your expertise As an expert, the best […]

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Top Artificial Intelligence Software Platforms in 2022 - Paul Delacourt
August 18, 2022

Top Artificial Intelligence Software Platforms in 2022

There are a few important names in the AI software market. These include TensorFlow, Alibaba, IBM Watson Studio, and Dataiku. These companies are making substantial strides in AI technology and are an excellent bet to be at the forefront of this trend. While the artificial intelligence market is fragmented, these companies are well-positioned to benefit […]

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Service Management
August 17, 2022

Why Every Business Needs Customer Service Management

Today’s customers demand an integrated, frictionless experience from engagement to delivery and want their concerns resolved promptly. Customer Service Management (CSM) unites relevant teams, quickly identifies problems and implements solutions. It can also loop in outside departments when needed. Whether a business is new or well established, CSM is essential to customer satisfaction and loyalty. […]

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Artificial Intelligence
August 2, 2022

Who Has the Best Artificial Intelligence?

Companies with AI technologies are battling for the top spot, but which ones are the best? Google, IBM, Tencent, and Facebook have all made significant investments in this field. But which one has the most powerful AI technology? This article explores each of these companies’ latest breakthroughs and discusses the advantages of AI. It will […]

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June 13, 2022

Paul Delacourt – Does Artificial Intelligence Begin with Software or Hardware?

According to Paul Delacourt, in the end, the answer to this question will depend on what you need and how much money you have. But in general, AI is software, which is a very effective way to make a computer that can think like a human. AI system made up of software and hardware, just […]

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Business Leaders
October 27, 2021

Paul Delacourt Joins the Expert Team at Red River Technology

Accomplished executive Paul Delacourt joins Red River Technology as the tech transformation firm’s director of programs. A resident of Northern Virginia, Paul Delacourt is an accomplished executive with decades of experience in program management, security, and intelligence. Having previously partnered with a wide variety of clients and private sector entities, including members of the U.S. […]

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